Document Management
Across the lifecycle of the claim through the Payment Integrity process, documents like Clinical charts, Itemized bills, Checks, Appeals, Correspondence etc., are accumulated. With a central location, the Document Management offers access to all Payment Integrity documents. Leveraging Natural Language Process (NLP) and Machine Learning (ML), unstructured data in Charts, Checks etc. can be transformed into query-able structured data with helps improve efficiency. Centralized charts help minimize multiple requests for the same member chart impacting provider abrasion.